Privacy Policy

Last updated: August 2024

Atva Secure Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us through our enquiry form.

1. Information We Collect

When you submit an enquiry through our contact form, we collect:

• Your full name
• Your email address
• The subject of your enquiry
• The message content you provide

We do not collect any payment information, sensitive personal data, or biometric data through this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry about our security or automation services
• Communicate with you regarding a service quotation or follow-up
• Improve how we respond to future enquiries

We do not use your personal information for marketing purposes without your explicit consent, and we do not sell, rent, or share your information with third parties for commercial purposes.

3. Third-Party Services

Our website is hosted on Netlify, which processes form submissions on our behalf. When you submit a contact form, the data is transmitted to and stored by Netlify's servers. Netlify acts as our data processor and is bound by their own Privacy Policy, available at netlify.com/privacy.

4. Data Retention

We retain the information you submit only for as long as necessary to respond to your enquiry and maintain a reasonable record of communications. If you would like us to delete your information, please contact us at the address below.

5. Your Rights

Under applicable data protection laws, including the Indian Digital Personal Data Protection Act 2023 (DPDP Act), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details in Section 7 below.

6. Cookies and Tracking

Our website does not use cookies for advertising or tracking purposes. We may use essential technical mechanisms to ensure the website functions correctly. No personal data is collected through such mechanisms beyond what is described in this policy.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.